With over 25 years of experience, Jim and Joanne Ullery and Center for Organizational Energy are a leading sales, management and leadership provider. We offer a fully customized curriculum of sales strategy, selling skills, consulting, customer service, management and leadership programs that support our clients’ objectives and drive sales results. Call 239-599-8408 or Email Jim@c4oe.com
Welcome to the Center for Organizational Energy Blog
Welcome to the Center for Organizational Energy Blog
Please take time to visit our website: http://www.professionalsellingsystem.com
Please take time to visit our website: http://www.professionalsellingsystem.com
Friday, January 19, 2018
EACH NEW YEAR WE SET RESOLUTIONS OR GOALS FOR THE UPCOMING YEAR.
Developing
sound goals is critical for managing your performance. Did you know
that 90% of people set goals on January 1st, yet less than 10% achieve those
goals?
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The
S.M.A.R.T. Approach
A
typical approach in sales goal setting is the S.M.A.R.T. approach. A goal
must be specific, meaning it's not so vague that it prevents you from
focusing on that goal. It also must be measurable in order to easily
determine if the goal has been achieved. A goal must be achievable, as in not
so unattainable that it is impossible to reach. It must be relevant, meaning
you should be able to relate your line of work directly to the goal. Finally,
a goal must be time-constrained, where you are given a target date for
accomplishment in order to stay on track.
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Phone
Calls
If
your success depends on getting in front of people as much as possible, a
typical sales goal might be for you to make 100 phone calls every week.
Although ultimate success depends on the ratio by which calls are converted
to appointments and ultimately to sales, much of your long-term sales success
can depend on how many potential clients you can get in front of or speak to
on a regular basis.
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Appointments
In
sales, potential success generally relates to getting a chance to talk to
people face to face. You could make a goal of meeting 30 clients per week,
for example, which amounts to an average of six per day in a five-day work
week, or five per day during a six-day work week.
Training
Your
business may be in a field where training is a requirement of maintaining a
license or a condition of employment. Therefore, you could set a goal of
setting aside so many hours per week for study, going to classes or attending
sales training. Start with two hours per week and if that goal is achieved,
increase it by one hour each time until you feel you have reached the level
required by yourself or a professional association.
Sales
Numbers
Your
ultimate success depends on your ability to close. Therefore, an important
sales performance measure could be to make one sale every day. This goal
should not focus on the amount of the sale; rather, it should simply stress
making one sale.
Retention
Do
not overlook the importance of keeping a client once a sale is made. Clients
are good sources of referrals and may lead to repeat business. An example of
such a goal could be to maintain a 95 percent retention ratio, meaning a
client is only lost once in 20 times during the one or two years following a
sale.
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Overall,
achieving your sales goals is not a difficult process. It takes the right
attitude, the right technique, and the proper approach. Set achievable goals.
Break them down so that you can achieve them more easily. Take the proper
attitude when it comes to sales. Seeing the market as a place of
possibilities instead of a barren wasteland will allow you to have the right
outlook.
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SALES PRO PROFESSIONAL SELLING SYSTEM
Sales Pro PSS delivered as a 2-day classroom program.
- · Salespeople develop the face-to-face selling skills needed to promote an open exchange of information and reach mutually beneficial sales agreements.
- · This is a research-based sales training program designed to help salespeople incorporate a consistent and repeatable selling approach.
- · Sales Pro PSS is specifically designed to teach the prospecting, sales and communication skills that get results in today’s business world.
2018 SELLING SKILLS WEBINAR SERIES
FREE SALES WEBINAR SERIES
Based on the
Sales Pro PSS Principles
The goal of our monthly free Fearless Selling Tips Live Webinar
Series is to help salespeople improve their selling skills.
During these 60-minute
webinars opportunity will be provided to have some of your sales questions
answered by Jim Ullery.
The
webinars are free and open to EVERYONE.
To
Register for one or all of the webinars, simply joanne@c4oe.com.
You will
receive an invitation prior to the first webinar February 7th
Wednesday, February 7, 2018
- 1 PM EST / 1 Hour - Opening A Sales Call
Tuesday, April 17, 2018 - 3
PM EST / 1 Hour - Dealing With Indifference
Thursday, June 7, 2018 - 11
AM EST / 1 Hour - Probing Skills
Tuesday, August 7, 2018 - 4
PM EST / 1 Hour - Addressing Customer Concerns
Wednesday, October 17, 2018
- 2 PM EST - 1 Hour - Bridging Skills
Monday, December 17, 2018 -
5 PM EST - 1 Hour - Asking For Referrals
Sunday, June 26, 2016
Thursday, March 3, 2016
Where Sales People Go Wrong
This is a re-post of a prior blog
Writing
this post less than 45 days prior to the 2012 elections I have chosen to share
some findings about the selling of candidates to the public that relate to
business to business selling. The item
that comes to my mind is the things that salespeople and sales organizations do
to drive the customers away.
Our
evenings during the last few months have been filled with robot-callers and
personal surveys that all seem to end with an appeal for more money. This year the contributions requested are as
little as $2.00, yet when you follow the link to sign up for the $2.00 donation
there is not even a box to check for that suggested donation. You sure can make a larger one however! The aim of the callers is to sell the candidate
and elicit a donation to fund more calls to all of us!
The
point that I want to initially make is that the biggest mistake that is made in
sales is contacting the customer too much and too often. Nate Boaz, John Murnane and Kevin Nuffer
share in a McKinsey Quarterly article in May of 2010 that while customers in
this category say they care about product and price, what they really want is a
great sales experience. For the salesperson
this means getting the basics right.
“Customers want to be contacted just
enough, not bombarded. Sales reps should know their products or services
intimately and how their offering compares with those of their competitors. Customers need information on exactly how a
product or service will make a difference to their businesses. And while they
may say price is one of their biggest concerns, a satisfying sales experience
is ultimately more important.”
We
are approached constantly by sales organizations that do not have a clear
understanding of when to develop salespeople.
The answer is all of the time!
Salespeople are just like athletes who are sent to exhaustive spring
trainings every year for baseball near our home in Southwest Florida. The same is true for all teams and also for
salespeople who must be groomed and taken to higher levels.
Development
is needed to understand changes taking place in the field. Too often the focus of customer is to see a
concept and methodology that the customer does not buy into on the first call. The constant pounding of that concept or idea
is not the answer to winning the customer over.
It is a constant drip of the idea over time. Ultimately even the drip of water will carve
its path through a piece of rock.
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